Piles point out your problems
When you’re trying to optimize the flow of work, be on the lookout for piles. Examples of piles Piles of bugs. Backlogs full of stuff…
The Campsite Rule
Work using the campsite rule: “Leave it better than you found it”. What is the Campsite Rule? The basic principle is: “Leave it better than…
Reflecting power - using power you don't have
What do you do when you don’t have the authority to accomplish your goals? To answer that, I’d like to talk today about a concept I called…
